Nowadays, smartphones are protected by different passwords, pin codes, and face IDs. These methods protect your documents, videos, photos, and other sensitive information from getting into the wrong hands. Similarly, many iPhone and Android users use fingerprint sensors to protect their smartphones because they are secure and fast. Individuals use fingerprint sensors for many purposes, one of them being security. Everyone’s fingerprint is different from the others and works as a secret code for their phones. Each person has a unique secret code that differentiates them. Due to this reason, fingerprints have become more trustable and easy to use. iPhones have a touch ID through which you can enable the fingerprint sensor. Androids also have fingerprint privacy. But unfortunately, all electronic gadgets go through some damage, malfunctions, and difficulty because they are not invincible. These technical problems are nerve-wracking, especially when you have to reach a file immediately on your smartphone, but the fingerprint sensor stops working. Mr. Phix, a cell phone repair shop in Wilmington, NC, has given several methods and ways to fix fingerprint sensor issues. So let’s go through these fixes without further delay.
Reasons why your fingerprint scanner is not working
- Dirt, Debris, liquid, or moisture on your hands
It is essential to ensure your hands are clean before unlocking your phone. Sometimes if you have dust, dirt, liquid, or moisture on your hands, the fingerprint sensor doesn’t work. Please wash your hands and dry them before putting your fingertip on the sensor. It will open.
- Scratched, scarred, or injured fingertip
If your job is hectic or you have encountered an accident, it may change your fingerprint. For instance, if you do any labor work or your hand is injured from your fingertip, it won’t be easy to unlock with the help of a sensor. People who work in a kitchen might cut their thumb and injure it, due to which the sensor won’t work. These scars can change your fingerprints if it leaves any mark, and your phone will not recognize your fingerprint. Many android phones permit you to add more than one fingerprint, so you can add the other in case the first is not working. A cell phone repair shop in Wilmington recommends that if this happens, go to settings, passwords, and security, click the fingerprint option, add a new fingerprint, and delete the previous one.
- Dry or Wet scanner
Sometimes your hands are clean, but there is dirt, dust, or moisture set on your sensor, which causes the phone not to unlock. Along with your hands, the sensor also requires cleaning. When your frequently touch your phone and open it, it can collect dirt and debris, and it cannot read your fingerprint. Clean your smartphone and fingerprint sensor with a soft, lint-free cloth or a cloth damped in alcohol to exclude the issue. Cell phone repair shops suggest that you shouldn’t scratch the sensor or pressurize it with sharp and pointed things to prevent it from further damage.
- Software Issue and Bug
Sometimes, the fingerprint stops working properly if your smartphone still needs to be updated. Updates are essential for your device’s features to work without any hurdles. Apple releases iOS updates to fix these issues and bugs and give out new security updates. Some people habitually set the update to “remind me later,” which causes problems with their phones. It is suggested by iPhone repair in Wilmington, NC, to download and installs whenever the update comes. In a few cases, your smartphone works fine before updating, and the issue occurs only after you update your phone. That is because the new update is not going with your feature. If that happens, downgrade it to the version it was before.
- Fingerprint hardware is not available.
If you are an Android user and notice that your fingerprint scanner is not working fine, the fingerprint hardware is unavailable. You cannot fix this issue at home and must bring your device to a professional technician. Remember that communication is the key. So whenever you take your phone to a repair store, communicate with the technician and tell him about the problem you are facing clearly and don’t hide anything.
It is a critical condition if your fingerprint doesn’t work fine. Cell phone repair shop in Wilmington advises you to try and fix the fingerprint sensor yourself. Be careful while cleaning it, so you don’t damage anything else along the way. You can also lose your data if you are not extra vigilant, so to prevent that, you must take your smartphone to a repair store to get the help of a professional expert. They deal with the problem in ways you cannot. They have the proper tools and quality products for repairing. If you do not know how to fix your gadget, don’t experiment with it because you will end up damaging your device more. Avoid this awful situation in the future by getting it resolved by a professional.
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